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Onchain CRM

Numia Onchain CRM

Numia's Onchain CRM is a Web3-native customer relationship management platform built to help blockchain projects, protocols, and L1/L2 networks understand, segment, and engage their users at the wallet level. Transform raw blockchain data into actionable insights for growth.

Overview​

Traditional CRMs are built for Web2 with emails and user accounts. In Web3, your users are wallets—pseudonymous, multi-chain, and defined by on-chain behavior. Numia Onchain CRM provides a unified view of users across chains, combining on-chain data with off-chain signals to power data-driven decisions.

Core Features​

Unified Wallet Database​

Every wallet profiled with comprehensive attributes including trading activity, engagement metrics, cross-chain behavior, DeFi interactions, risk indicators, and off-chain enrichment (social profiles, ENS, developer activity).

Interactive Dashboard​

  • Visual database explorer with search and filtering
  • Advanced segmentation and cohort analysis
  • Custom report builder with export capabilities
  • Visual analytics with charts and retention curves

API Access​

  • REST API for wallet profiles (single or batch queries)
  • Segmentation API for targeted exports
  • Webhook support and real-time data access
  • API key management with role-based access control

Custom Attributes​

Define custom wallet attributes including derived metrics, behavioral tags, and predictive scores (churn risk, LTV predictions, engagement propensity).

Use Cases​

L1/L2 Networks: Track ecosystem health, monitor validators, identify contributors, measure cross-chain adoption.

DeFi Protocols: Re-engage dormant users, profile liquidity providers, monitor whale activity, optimize incentive programs.

Token Projects: Build community, analyze holder distribution, track governance participation, optimize tokenomics.

Marketing Teams: Export segmented addresses, personalize campaigns, track acquisition channels, measure product-market fit.

What's Included​

  • Full historical blockchain indexing with real-time pipeline
  • Web dashboard with unlimited users
  • REST API with reasonable rate limits
  • Custom attribute configuration
  • Off-chain enrichment service
  • Technical support and training

Getting Started​

Schedule a Demo: See Onchain CRM in action with your blockchain's data.

Email: crm@numia.xyz Website: numia.xyz/contact

Transform wallet addresses into actionable user insights.